Shipment & Delivery

Shipment and Delivery Policy for Hawiot Private Limited

1. Introduction

   This Shipment and Delivery Policy outlines the procedures and guidelines for the shipping and delivery of products purchased from Hawiot Private Limited, a home automation company headquartered in Hyderabad.

2. Shipment Processing

   2.1. Orders are processed within 2-3 business days after the order confirmation.

   2.2. Customized or special-order products may require additional processing time, as indicated at the time of order.

3. Shipping Methods and Costs

   3.1. Shipping costs are determined based on the weight, dimensions, and destination of the order.

   3.2. Shipping options, including standard and expedited shipping, are available to customers at varying costs.

   3.3. Shipping costs will be displayed at checkout before order confirmation.

4. Delivery Timeframe

   4.1. Standard delivery typically takes 5-7 business days from the date of shipment.

   4.2. Expedited delivery options, if chosen, will have a shorter delivery timeframe, as indicated during the checkout process.

5. Delivery Areas

   5.1. Hawiot Private Limited ships products within India.

   5.2. For international shipping, customers should contact the company directly to discuss options and availability.

6. Tracking Shipments

   6.1. Once an order is shipped, customers will receive a tracking number via email.

   6.2. Customers can track their orders using the provided tracking number on the courier’s website.

7. Delivery Issues

   7.1. If a product is not delivered within the expected timeframe, customers should contact customer service.

   7.2. In cases of lost or damaged shipments, customers should report the issue within 48 hours of the expected delivery date for assistance.

8. Shipping Restrictions

   8.1. Some products may be subject to shipping restrictions due to size, weight, or legal restrictions in certain areas.

9. Modification of Policy

   9.1. Hawiot Private Limited reserves the right to modify this policy at any time. The revised policy will be effective immediately upon posting on the company’s website.